Hero create award winning services that compete with the best in the world through constant innovation and the development of smart intuitive features. Our founders have significant experience with the development and delivery of VoIP services both in NZ and internationally. Our range of VoIP solutions include our Mobile PBX App "Hero Connect", Hosted Cloud PBX, SIP Trunking, Pre-configured Handsets, Faxmail, Conferencing and Call Centre solutions. We can offer Fibre Broadband services nationwide and International phone numbers from over 50 countries worldwide.
Become an authorised reseller of the Hero products and services and receive the most flexible and generous ongoing commissions in the industry. Here are the main reasons why we think you should start reselling Hero's products and services:
At Hero we offer unparalleled commissions with our VoIP services. Resellers will receive up to 20% commissions* paid monthly for all voice related billing on their client's accounts. These commission payments will continue for as long as the customer is with Hero. We also offer commission on Broadband and Data services. Contact us today for more details around our commission structures. (* T&C's apply)
One area where we have seen many of our competitors drop the ball has been with quality and timely support. This is why at Hero, we offer our reseller partners "round the clock" 24x7 priority support and a dedicated channel manager. We have experienced technical support staff based in NZ, the UK and USA and aim to provide real-time support through numerous channels including phone, messenger, tickets and email support.
Hero offer advanced voice solutions from the Cloud with a self-service portal for customers to manage their phones. Users can signup online and add phone services in real-time using our powerful customer portal. We also give Resellers their own portal to manage their clients and track commission payments and more. We also provide user guides and regular training sessions for all our Hero Resellers.
Hero are focused on developing smart applications for Apple and Android smartphones with our Hero Connect product. By offering your clients a mobile application for calling you will give them more flexibility and mobility options. Furthermore, since our Apps integrate with mobile contacts they will be more likely to use their mobile handset for fixed line calling which in turn will reduce costs for your clients and increase your commissions.
At Hero we have listened to feedback from resellers and this is why we have made our offerings as flexible as possible. Resellers can utilise our Flexi Line Bundles if they wish to put their customers on a per-seat pricing structure, or they can opt for account wide bundles if this is preferred. This allows the reseller to tailor a solution which best meets the needs of the customer as well as maximise the commission payments for the reseller.
At Hero we have a flexible "can do" attitude with our resellers and can help adapt our products to meet our resellers requirements. This means we can implement custom solutions for end customers or customised reports for resellers. We can also assist resellers with billing of other "non voice" related services through the customer's Hero Invoice such as Professional Services, Installation and more.
At Hero we have a flexible "can do" attitude with our reseller partners. Which is why we will always listen to our resellers and work with them to develop products and solutions that they need for their clients. Our focus is continued software development rather than behaving like a traditional 'Telco' and dictating to resellers what they can do. Our passion for VoIP is reflected in our services.