Feature Code List
The following star codes can be dialed from your phone to setup variousfeatures from your handset instead of logging into the customer portal.
Wherever you see 'xxx' below, this refers to a number you enter.
| *55 | Access Voicemail Portal | *99 | Voice Portal Menus | Forwarding and Locate me | *72xxx | Call Forward Always Activation | *73 | Call Forward Always Deactivation | *92xxx | Call Forward No Answer Activation | *93 | Call Forward No Answer Deactivation | *90xxx | Call Forward on Busy Activation | *91 | Call Forward on Busy Deactivation | *561xxx | Enable and Set 'Locate Me' Number 1 | *571 | Deactivate 'Locate Me' Number 1 | *562xxx | Enable and Set 'Locate Me' Number 2 | *572 | Deactivate 'Locate Me' Number 2 | *563xxx | Enable and Set 'Locate Me' Number 3 | *573 | Deactivate 'Locate Me' Number 3 | Do not disturb and Privacy options | *78 | Do Not Disturb Activation | *79 | Do Not Disturb Deactivation | *30 | Caller ID Blocking Activation | *31 | Caller ID Blocking Deactivation | *77 | Anonymous Call Rejection Activation | *87 | Anonymous Call Rejection Deactivation | *60xxx | Selective Call Rejection (Blacklist) Addition | *80xxx | Selective Call Rejection (Blacklist) Removal | *65xxx | Make a call with Caller ID visible | *67xxx | Make a call with Caller ID blocked | *32 | Anonymous caller screening Activation | *33 | All callers screening Activation | *34 | Call screening Deactivation | Call Queue Options | *70XX | Agent Login to a queue where XX is the extension number or phone number of the queue | *71 | Agent Log out for all queues | *71XX | Agent Log out of a specific queue where XX is the extension number or phone number of the queue | Remote extension options | *44*XX | Remote Extension Calling. Where XX is the phone/extension number you want to dial as. (NOTE: Must be enabled in settings first) | *44*XX*YY | Remote Extension Options. Where XX is the phone/extension number you want to dial as and YY is the star code to execute. | *94xxx | Remote Dialtone Service Number Addition | *95xxx | Remote Dialtone Service Number Removal | *96xxx | Remote Call-back Service Number Addition | *97xxx | Remote Call-back Service Number Removal | *98xxx | Remote Access Authorisation Pin Setup | *98 | Removal of Remote Access Authorisation Pin (Trusted ANI only) | Auto Attendant options | *22 | Record your auto attendant message/menu for callers | *23 | Playback your auto attendant message/menu | *24 | Activate the auto attendant service on your line | *25 | Deactivate the auto attendant service on your line | Conferencing options | *40 | Activate conferencing for my number (turn into conference room) | *41 | Deactivate conferencing for my number | *42 | Access your own conference room | Other options | *61 | Call Waiting Activation | *81 | Call Waiting Deactivation | *69 | Call Return (Call back your last caller) | *66 | Last Number Redial | *51 | Who last called me? | *37xxx | Set Authorisation Pin Code | *37 | Remove Authorisation Pin Code (no digits after *37) | *74x | Program Speed Dial 8 (x can be 2-9) | *52 | Activate voicemail system | *53 | Deactivate voicemail system | *54n | Set Call Diversion Timer where 'n' is number of seconds | Feature codes during a call | ## | Perform a 'blind' transfer to another number (if not disabled) | #0 | Perform an 'attended' transfer to another number (if not disabled) | *1 | Start/Stop a manual recording of a call (if not disabled) | *0 | Disconnect from a call | Group Pickup options | *88 | Group Pickup | *89 | Directed Group Pickup | *89x | Directed Group Pickup (with specified pickup number) | Call Parking options | *07 | Park a call (parking lot number announced back to caller) | *17 | Retrieve a parked call (prompted for parking lot number) | *1XXX | Retrieve a parked call from a specific parking lot number | | ||||||||||
NOTE: Not all features can be setup using star codes.