Why integrate Zoho CRM with Hero Internet?
Hero Internet integrates with Zoho CRM, streamlining call management and enhancing customer interactions through call notifications, click to dial and call recording integration features.
See VoIP PlansZoho Integration
Power up your phone system and enrich customer interactions seamlessly
Zoho Integration
Zoho offers software to help you grow your business. With over 60 million users worldwide, Zoho's products aid your sales and marketing, support and collaboration, finance and recruitment needs.
Click to Dial
Contact your customers and leads directly within Zoho with just a single click.
Screen pop-ups for calls
Receive screen pop-ups to identify incoming and outgoing calls
Automatic call logs
All incoming and outgoing call activities are automatically logged within Zoho CRM.
Call Recording Integration
Access your call recordings directly within the call log screens in Zoho CRM.
Cloud PBX Integration
Add advanced Cloud PBX features like queues, auto attendants, and hunt groups.
AI Voice Features
Use AI Voice features like Call Transcription, Sentiment Analysis & AI Voice Attendants.
Seamless Integration
Integration with Hero is fully automated inside our customer portal. No coding required.
AI Insights
Use Hero's AI Voice features to gain valuable insights into your business.
High Availability
Hero Cloud PBX can serve as a backup during a Zoho outage, ensuring high availability.
Cost Savings
Our flexible calling plans offer substantial cost savings with no contract.
Click to Dial
Call customers and leads in Zoho with a single click using Click to Dial. Our system bridges your existing phones or voice apps to the selected number, eliminating the need to juggle multiple screens or devices. This boosts productivity and simplifies sales and support
- Call customers and leads in Zoho with a single click
- Bridges existing phones or voice apps to the selected number
- Eliminates the need to juggle multiple screens or devices
- Boosts productivity for sales and support
Screen Pop-ups for Calls
Get screen pop-ups for incoming and outgoing calls in Zoho, showing caller details and interaction history. This enhances interaction quality and staff preparedness. New callers can be saved as contacts or leads, and you can add follow-up tasks instantly.
- Shows details for incoming and outgoing calls
- Provides detailed info and interaction history
- New callers can be saved as contacts or leads
- Allows adding follow-up tasks instantly
- Enhances call quality and staff preparedness.
Automatic Call Logs
All incoming and outgoing call activities are automatically logged in Zoho. This means you can track phone interactions directly within Zoho screens. The platform also logs missed, failed, and busy calls. Additionally, Zoho offers powerful reports and analytics.
- All call activities (incoming and outgoing) are automatically logged in Zoho.
- Phone interactions can be tracked directly within Zoho screens
- Missed, failed, and busy calls are also logged
- Provides powerful reports and analytics.
Call Recording Integration
Hero Internet offers a free cloud-based call recording service with any Cloud line or extension. Our Zoho Integration lets you access these recordings directly in the Zoho Call log screens. Recorded calls can be played back within Zoho, and long-term storage is also available.
- Easily access recordings within Zoho Call log screens
- Calls can be played back directly in Zoho
- Available for long-term recording storage
Cloud PBX Integration
Hero Internet offers a powerful cloud-based PBX with advanced features like queues, auto attendants, hunt groups, call recording, and more. We provide free apps for iPhone, Android, Windows, and Mac desktops, all seamlessly integrated with the Zoho platform. Combining our Cloud PBX with Zoho can transform your business interactions.
- Call Queues
- Auto Attendants
- Hunt Groups
- Call Recording
- plus many more
AI Voice Features
Elevate your call management with our cutting-edge solution that transforms every conversation into actionable insights. Enjoy seamless call transcription and summaries, advanced sentiment analysis, and intelligent voice direction with our AI Voice Attendant. Benefit from automatic language translation and voicemail transcription, all while receiving alerts for critical keywords and sentiment changes. This comprehensive suite enhances communication efficiency, boosts productivity, and ensures you stay on top of every interaction.
- Call Transcriptions Full transcripts and concise call summaries.
- Sentiment Analysis: Identify postive or negative customer interactions.
- AI Voice Attendant: Automatically Direct calls using voice recognition.
- Automatic Language Translation: Translate over 100 languages
- Voicemail Transcription: Voicemail transcriptions via email or SMS
- Alerts: For specific keywords, low sentiment scores, or profanity.
Ready to enrich your Zoho CRM experience?
Find Hero Internet in the Zoho Marketplace
Contact
Have questions? Please contact us using any of the options below.
Address
Level 9, 220 Queens Street, Auckland 1010, New Zealand
Call Us in New Zealand
0800 YOUR HERO (0800 968 743)
Call Us from Overseas
+64 9 242 0001